Unleash Communication Mastery
Elevating mid-level professionals through mindful empowerment
Conquer communication challenges and enhance problem-solving skills with tactical conflict management.
About Betty Magsam
I'm Betty Magsam, a life coach dedicated to enhancing the communication, de-escalation, and listening skills of mid-level professionals. With over 25 years in customer service, I empathize with the challenges my clients face and support them in taking meaningful steps towards professional mastery. My coaching is rooted in mindful empowerment, providing the essential tools for excellent communication and effective conflict management, helping each client build a more successful career.
Who is it for?
- A mid-level professional seeking to enhance communication skills
- Struggling with conflict de-escalation and listening in your professional life
- Ready to achieve growth and improvement through mindful empowerment.
Who is it not for?
- Not interested in enhancing your communication, or de-escalation skills
- Not open to incorporating mindful empowerment into your professional practices
- Not ready to commit to developing excellent problem-solving abilities.
MODULE ONE
Introduction to Mindful Communication
OUTCOME
Begin understanding the impact of mindfulness on communication.
DESCRIPTION
Kick off your journey by exploring how mindfulness can radically transform your communication style. Discover the power of being fully present in every conversation, setting the stage for clearer and more effective exchanges.
MODULE TWO
The Art of Active Listening
OUTCOME
Improved listening skills that foster better understanding and rapport.
DESCRIPTION
Focus on mastering the art of listening to understand—not just to respond. Through active listening role-plays and feedback sessions, you'll enhance your attentiveness, paving the way for deeper connections and understanding.
MODULE THREE
Mastering Verbal Communication
OUTCOME
Clarity and precision in verbal exchanges.
DESCRIPTION
Learn the structures and techniques that lead to clearer, more compelling verbal communication. Through storytelling exercises and group discussions, you'll articulate your thoughts and ideas with greater precision.
MODULE FOUR
Nonverbal Communication Cues
OUTCOME
Acquire the ability to read and use body language effectively.
DESCRIPTION
Uncover the subtleties of body language and other nonverbal cues. Video analysis and practice sessions will equip you to complement your verbal skills with powerful nonverbal communication.
MODULE FIVE
Tactical Conflict De-escalation
OUTCOME
Skills to calmly de-escalate conflicts.
DESCRIPTION
Develop strategies to prevent and reduce the intensity of conflicts through effective de-escalation tactics and maintaining your composure in stressful situations.
MODULE SIX
Managing Emotions in Communication
OUTCOME
Improved control over emotional expressions in communication.
DESCRIPTION
Delve into emotional intelligence concepts to manage and express your emotions constructively in professional interactions. Master emotional regulation strategies and mindfulness exercises aimed at enhancing your communicative effectiveness.
MODULE SEVEN
Constructive Feedback Systems
OUTCOME
Ability to give and receive feedback constructively.
DESCRIPTION
Implement feedback systems that promote growth and improvement. Peer feedback sessions and feedback delivery models will turn feedback into a valuable tool for personal and professional development.
Navigating Difficult Conversations
OUTCOME
Mastery in handling difficult conversations with confidence and tact.
DESCRIPTION
Learn to approach challenging discussions with strategies that foster mutual understanding and problem resolution. Equipped with negotiation techniques and scenario simulations, you'll navigate tough conversations with ease.
MODULE NINE
Advanced Problem-Solving Skills
OUTCOME
Enhanced capability to develop innovative solutions.
DESCRIPTION
Tackle complex problems with advanced problem-solving skills that foster creative solutions and effective decision-making. Engage in problem-solving workshops and creative thinking exercises that push your cognitive boundaries.
MODULE TEN
Leadership Communication
OUTCOME
Elevated leadership abilities through superior communication skills.
DESCRIPTION
Harness your communication skills to influence and lead others effectively. Through assessments of leadership styles and leader-led discussions, enhance your leadership style and team dynamics.
MODULE ELEVEN
Integration and Application
OUTCOME
Seamless application of skills learned in practical settings.
DESCRIPTION
Begin applying your newfound skills in real life with integration projects and challenges. Receive guided support and feedback to ensure a smooth transition of these skills into your daily professional activities.
MODULE TWELVE
Program Review and Continuous Improvement
OUTCOME
Established plan for ongoing development and refinement of communication skills.
DESCRIPTION
Review your progress and solidify your learning. Plan for continuous growth and mastery in your communication capabilities, ensuring sustained success and effectiveness in all professional interactions.
Unleash Communication Mastery
Elevating mid-level professionals through mindful empowerment
Conquer communication challenges and enhance problem-solving skills with tactical conflict management.
